How we care for tomorrow
Delivering high quality care is our everyday focus. Our long-term mission is to take on the challenges the Nordic health systems will face in the next fifteen years — and to be useful about them now.
Three shifts we plan around
The number of Scandinavians over eighty will grow by roughly a third by 2040. The working-age population will not. Every plan that assumes more staff will solve this is a plan that fails on arrival. What can change is how much of a clinician’s day is spent on the thing only a clinician can do.
The relationship between procedure volume and outcome is one of the best-documented findings in health services research. A unit that does one operation four hundred times a year produces better results, and fewer complications, than one that does forty different ones ten times each. We organise around that finding rather than around convenience.
When elective surgery shares theatres with emergency admissions, the elective list is always the one that gives way. Keeping planned care in dedicated units is not a commercial trick; it is the reason a two-week promise can be kept at all.
A year on a hip list is a year of reduced mobility, weight gain and lost work. We count waiting time as an outcome measure, not as an administrative statistic.
One operating model, three health systems
Sweden
Around 60 units. Care delivered through regional vårdval agreements, private insurance and self-pay.
Norway
Hospitals and clinics in Oslo, Bergen, Trondheim and Tromsø, with a national ablation and imaging offer.
Denmark
Day surgery, imaging and specialist outpatient care, largely through insurance and the treatment guarantee.
Less administration is a clinical intervention.
One record across the group
A shared clinical record across all three countries, so a patient treated in Malmö and followed up in Copenhagen is one record, not two.
Structured outcome capture
Patient-reported outcome measures collected at fixed intervals rather than at the clinician’s discretion — which is the only way the numbers become comparable.
Referral triage without a queue
Specialists read referrals the day they arrive. Three working days to a decision is the target, and it is measured per unit.
Care at home where it belongs
Advanced home care and remote follow-up for the patients for whom a hospital bed adds risk rather than safety.
What we report on, and what we do not
People
97 % of employees report equal treatment. We publish the gender pay gap per country and per job family, unrounded.
Climate
Scope 1 and 2 emissions are reported and audited. Scope 3 is estimated, and we say so rather than presenting an estimate as a measurement.
Quality
Every unit reports to the national quality registers of its country. Results are published whether or not they flatter us.